Consumer Court Published & Fact-Checked 27 Aug 2026

Can consumers get refund and damages from deceptive e-commerce sellers?

Verified Legal Answer • Reviewed by Hire Your Vakeel Legal Panel (Updated for 2026 / BNS & BNSS)

Yes. CPA 2019 holds e-commerce platforms and sellers liable for counterfeit products, misleading advertisements, expired items, and refusal of statutory return/refund policies.

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