Hire Your Vakeel Privacy Policy
Introduction & Scope
Welcome to Hire Your Vakeel. We respect your right to privacy and are committed to protecting your personal data, legal queries, and case information. This Privacy Policy details our practices concerning the collection, use, storage, processing, and disclosure of data across our Android application and website (https://www.hireyourvakeel.in).
This policy complies with the Google Play Developer Program Policies, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act (DPDP Act), 2023 of India.
Information We Collect
A. Information Provided Directly by You
- Client Profile Details: Full Name, Mobile Phone Number, Email Address, State, City, and optional Profile Picture.
- Advocate / Lawyer Credentials: Full Name, Bar Council Enrollment Number, State Bar Association, Years of Practice, Primary Court Jurisdiction (Supreme Court, High Courts, District Courts), Specialization Areas, and Verification Documents.
- Case Consultations & Documents: Matter categories (Criminal, Family, Property, Cyber, Corporate), uploaded case briefs, FIR copies, property deeds, legal notices, and in-app communications.
- Financial Records: Transaction logs, consultation fee receipts, and recharge history. All payments are processed via RBI-authorized secure payment gateways; no sensitive card details or banking passwords are saved on our servers.
B. Automatically Collected Information
- Device Information: Device brand, model, operating system version, unique device identifier, network carrier, and crash analytics.
- Location Data (With Consent): Approximate or precise GPS data used to locate nearby verified advocates and relevant court jurisdictions.
Device Permissions & Use
To provide core legal-tech functionalities and direct lawyer communication, our Android application requests the following explicit device permissions:
| Permission | Technical Identifier | Purpose & Usage |
|---|---|---|
| Camera | CAMERA |
Scan QR codes, take profile photos, and photograph legal documents for consultation. |
| Location | ACCESS_FINE_LOCATIONACCESS_COARSE_LOCATION |
Match users with verified local advocates and nearby court services. |
| Notifications | POST_NOTIFICATIONS |
Send real-time alerts for lawyer chat responses and appointment updates. |
| Exact Alarms | SCHEDULE_EXACT_ALARM |
Deliver precise reminders for scheduled consultation calls and hearing dates. |
Confidentiality Commitment: All case briefs, communications, and legal documents shared between clients and advocates on Hire Your Vakeel are strictly protected by principles of attorney-client privilege. We NEVER sell, trade, or rent user data to third-party advertisers.
How We Use Your Information
- Facilitate instant 1-on-1 consultations with verified advocates via chat, call, or chamber visits.
- Verify the Bar Council credentials of practicing lawyers to safeguard users against fraudulent representation.
- Process custom legal notices, draft agreements, and property verification requests.
- Send OTPs, appointment schedules, and service notifications.
- Comply with applicable statutory mandates, court orders, and law enforcement directives under Indian jurisdiction.
Data Retention & Account Deletion Policy
We retain your personal data for as long as your account is active or required for legitimate legal and regulatory compliance.
You maintain full control over your personal data and can request deletion at any time:
User Deletion Channels:
- In-App Deletion: Go to Settings > Account > Delete Account.
- Email Request: Send an email to rumourdevelopers159@gmail.com with the subject "Account & Data Deletion Request" from your registered email ID.
Upon receipt of a verified request, your personal identifiers and uploaded case documents will be permanently purged within 30 business days.
Security Measures
We maintain comprehensive technical, operational, and organizational security protocols to protect your confidential legal data:
- All network transmissions are encrypted using SSL/TLS 1.3 protocols.
- Role-based access controls and encrypted cloud database storage.
- Automated vulnerability scanning and intrusion monitoring.
Grievance Redressal & Contact Officer
In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, queries or grievances regarding data privacy should be addressed to our designated Grievance Officer:
Grievance Officer Dossier
Data Protection & Redressal Desk
Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. Continued usage of the application implies consent to the updated terms.